When users come across an interface for the first time, they should be able to find their way easily without having to rely on previous knowledge.
The interface should be so friendly that they know what to do to achieve their assignment on the website. Hence, designers need to leverage more on users’ context, limitations, and level of understanding.
To get optimum usability for your website, here are a few things you need to consider:
Let the user’s goal reflect in your design.
It would be best if you never forgot that the design is for the user. Thus, your design should reflect what the user aims to achieve. The first thing the user should see on the website is a clear design that addresses their needs.
Mimic the real world
Make your website relatable, and use icons representing what users can identify in the real world. Users should be able to see your icons and know what you mean exactly. For example, using a dollar bill icon for payment explains the icon is talking about money, a trash icon indicates to delete, and relatable icons improve usability.
Include auto-correct features, edits, and warnings to minimize errors
You have to think for the user; there might be errors in typing when filling forms or maybe a mistake in the information given. Users should be able to correct their mistakes. Auto-correct features will even be of great help if a user forgets how to spell correctly.
Warnings are important too. What if someone clicks the delete button by mistake? Alerts like “Do you want to delete”? It can help them avoid that error.
Describe links accurately
Each link must have a clear definition of what they represent. Users shouldn’t be confused about links or end up clicking several links before finally getting the one they need.
When pop-ups become too much, they distract users and make interaction with the website difficult. It is best to reduce the pop-ups you have on your website.