How to employ Empathy in creating user-centric products.
In his article on Empathy and Products., Derek Vinebo said “Empathy is the backbone of every great user experience. To build great products, you must be willing to understand what your users feel about the problems they have.”
There can’t be anything such as a user-centric product if empathy is missing. Empathy is standing in the place of the user and feeling what they feel so you can process the emotion to create a product that meets their demands. When it comes to creating great user experiences, empathy allows us to understand not only our users' anxieties, but also their pain, aspirations, doubts, constraints, and priorities, allowing us to design solutions that not only solve their problem, but also improve their lives by eliminating excess friction.
To rid yourself of assumptions you have made for users and transition to employing empathy to create products that are centered on the user, here are some tips to follow